Account management 👤
Create account
To create a new Brainboard account:
- Go to the Sign up page.
- Either click on
register
or choose sign up with Google or Microsoft. - If you choose to register with your email, then add it with a first name, last name and password.
- Click
Register
to create the account.
Once you create your account, Brainboard will automatically send you a confirmation email.
If you are creating an account for your team or a business, we recommend choosing an email alias or distribution list for your email, for e.g. [email protected].
Organization owner
The first account created on Brainboard will be, by default, the owner of the organization and Brainboard creates automatically a new team and new project for this account as part of the onboarding process.
Customize your account
After you create your Brainboard account, you can update the following information in your account settings page:
- First name
- Last name
- Email address: you need to reach out to the support at [email protected] to change your email address
- Password
To edit the information, click on the 3 vertical dots on the right:
Add members
Refer to this page to invite new members into your organization.
View member's information
To view the information about any member:
- Go to members page.
- Click on
View user information
button on the line of the user. You need to hover the line to see the options: - You will see in the window that will show the following information:
- First name
- Last name
- Email address
- The role of the user in the organization
- Projects that the user has access to
Edit member's information
To edit the information of a user:
- Go to members page.
- Click on
Edit user information
button on the line of the user. You need to hover the line to see the options: - You can only change the organization's role of the user.
Disable members
You have the possibility to temporary suspend a user, which means that the account still exists within your organization but the user cannot access Brainboard until you enable it again.
When you disable a user, you will not be billed for this user until you enable it again.
To suspend a member:
- Go to members page.
- Click on
Disable the user
button on the line of the user. You need to hover the line to see the options: - Click on
Disable
in the confirmation window that will show.
Remove members
To remove any member from your organization:
- Go to members page
- Click on
Delete the user
button on the line of the user. You need to hover the line to see the options: - Click on
Delete
in the confirmation window that will show.